13% improve in direct bookings and no extra handbook monitoring of funds; STAAH has been a successful proposition for the lodge group.
A hospitality group that includes heritage resorts and motels within the Philippines, Las Casas Filipinas De Acuzar is proud to have a good time Filipino artistry, craftsmanship, service and expertise. Every property presents a novel expertise and heat of service that leaves long-lasting impressions to maintain visitors coming again for extra.
Las Casas Filipinas de Acuzar in Bagac, Bataan is a seaside resort, conference centre and heritage vacation spot rolled into one. The relaxed resort invitations enterprise and leisure travellers to soak in the great thing about the salvaged heritage homes on the property together with exceptionally welcoming personalised service.
Las Casas in Quezon Metropolis is a Eating and Occasions House that gives distinctive experiences for visitors with its intricately-designed areas, scrumptious array of eating choices to select from, and exceptionally welcoming service.
A lodge devoted to sports activities, health, and wellness, Marivent Accommodations’ VS Resort goals to be an area the place travellers can loosen up into the consolation of our well-designed rooms, discover the town, while not having to compromise their wholesome and energetic way of life.
The problem
While the properties had been doing an incredible job of delivering an distinctive visitor expertise, the absence of a safe on-line fee mode was undoubtedly felt by workers who needed to monitor funds for each reservation manually. One other problem the group confronted was the rising value of OTAs – the ever-increasing commissions.
The answer
Las Casas Filipinas De Acuzar was searching for a know-how companion that understood the trade, together with the native ecosystem of the group properties, to enhance their operational and distribution effectivity.
STAAH got here advisable by different hoteliers, and impressed the Las Casas Filipinas De Acuzar’s crew from the demo stage. What stood out with STAAH was the user-friendliness of the platform. The convenience of getting a single dashboard to handle charges and stock, potential to simply accept direct bookings and funds, and profit from detailed reporting to make knowledgeable income choices was simply the answer Las Casas Filipinas De Acuzar wanted. Plus, STAAH got here with the added bonus of affordability and a grand fame for stellar customer support.
Las Casas Filipinas De Acuzar opted for the STAAH Max Reserving Engine, customising it to suit its model tips. The cellular responsiveness, integration with a number of fee gateways and good pricing options got here out of field with STAAH Max. The reserving engine was complimented by the STAAH Channel Supervisor to enhance on-line attain through STAAH’s 200+ integrations with regional and worldwide OTAs. To observe and enhance its on-line fame, Las Casas Filipinas De Acuzar additionally added STAAH ReviewMinder to handle on-line opinions.
The end result
Since partnering with STAAH, Las Casas Filipinas De Acuzar has reported a 13% improve in direct gross sales.
STAAH’s seamless connection with the group’s PMS made on-line distribution administration and income optimisation even easier for the workers. Guided by insightful reporting, out there at each group and property degree, Las Casas Filipinas De Acuzar has been utilizing plenty of STAAH’s out-of-box dynamic pricing options to extend profitability.
Whereas the STAAH platform may be very intuitive and supported by intensive technical documentation, the Assist Workforce has been known as out for his or her responsiveness and reliability. Along with addressing technical points, the crew is proactive in reaching out and serving to its clients maximise the platform advantages via common ideas and steering.
Las Casas Filipinas De Acuzar crew classifies STAAH as an superior product and wouldn’t hesitate to suggest it to different hoteliers who’re searching for to take the following step of their visitor acquisition technique.
STAAH brings direct income success to Philippines’ Las Casas Filipinas De Acuzar was final modified: Could twenty second, 2023 by