Friday, March 29, 2024

SevenRooms Turns into Marriott Restaurant Expertise Supplier


NEW YORK—SevenRooms introduced an settlement with Marriott Worldwide to turn into a most popular restaurant know-how supplier. SevenRooms is presently dwell throughout 25 international locations at Marriott manufacturers together with W Inns, The Ritz-Carlton, St. Regis, Sheraton, JW Marriott, Le Méridien, Westin, Marriott Inns, Renaissance Inns, EDITION Inns, The Luxurious Assortment, and Gaylord Inns. It will present extra alternatives on the greater than 8,500 Marriott Worldwide properties worldwide.

SevenRooms is a visitor expertise and retention platform targeted on constructing operator-focused instruments. The platform gives options to international manufacturers that improve income era and assist construct long-term relationships with friends.

For eating places, bars, and different meals and beverage shops in Marriott-branded lodges, the SevenRooms platform gives instruments to assist drive income, improve operational efficiencies, and supply visitor experiences. By means of SevenRooms’ Buyer Relationship Administration (CRM) and Advertising Automation capabilities, Marriott’s lodges can have relationships with friends and entry a 360-degree view into the visitor journey.

“We’re thrilled to collaborate with Marriott Worldwide as a most popular restaurant know-how supplier, serving to them ship extra customized experiences for his or her friends all over the world,” stated Joel Montaniel, CEO and co-founder of SevenRooms. “Right this moment, customers count on extra out of their F&B experiences whether or not they’re staying native or touring overseas. They need to have interaction with lodges, eating places, and bars on their very own phrases and are more and more discovering and reserving the place to eat and drink throughout an array of channels.”

Marriott Worldwide properties can now incorporate SevenRooms’ instruments and options, together with Buyer Relationship Administration (CRM), on-premise desk administration, waitlist administration, advertising and marketing automation, e mail advertising and marketing, order administration, and assessment aggregation.

“Marriott’s hospitality roots started in eating places, and we need to present distinctive, unforgettable restaurant experiences for our friends,” stated Matthew Von Ertfelda, senior vp, meals and beverage at Marriott Worldwide. “With SevenRooms, we’re not solely capable of present friends with the experiences they crave, however we will leverage a strong suite of instruments to assist flip one-time friends into lifelong friends.”

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