The Discova world operational commonplace
“Customer support, whether or not in Asia or America, is what we’re finest at. Nevertheless, we most likely assume in a different way about it in every area. For me it’s about discovering one finest, world approach. And that’s why now we have now promoted Ha Lo to International Operations Self-discipline Chief [she started out with us in 2007 as a Direct Sales Executive].
She’ll be the one to guide the constant implementation of the identical processes, similar construction and wonderful service supply, globally. It means irrespective of during which vacation spot, our shoppers and their travellers can anticipate the identical, dependable high quality and customer support requirements. Having somebody on this function creates higher accountability and effectivity.”